Shipping Policy

Effective Date: January 8, 2025

At Rich M Glass NI (http://richmglasni.com), we are committed to providing efficient and reliable shipping services to ensure that your orders arrive on time and in perfect condition. Below is our Shipping Policy, which outlines the shipping methods, costs, and procedures for processing your order.

1. Shipping Methods

We offer several shipping options to meet your needs. The available shipping methods will be presented at checkout, allowing you to select the most suitable one for your preferences. We work with reputable carriers to ensure timely delivery and safe transportation of your glass products.

2. Shipping Costs

Shipping costs are calculated based on the following factors:

  • The delivery location
  • The weight and size of your order
  • The selected shipping method

Shipping costs will be displayed at checkout before you complete your purchase. You may also be eligible for free shipping during special promotions or on orders above a certain threshold, which will be indicated at checkout.

3. Order Processing Time

Orders are generally processed within 1-2 business days after payment confirmation. However, processing times may vary depending on the order volume, product availability, and special promotions. Once your order has been processed and shipped, you will receive an email with tracking information.

4. Delivery Times

Delivery times depend on the selected shipping method and your location. While we aim to ship all orders promptly, please note that actual delivery times may vary based on the carrier and location. Estimated delivery times will be provided during checkout, and tracking information will be sent once the order has been shipped.

Please note that factors such as weather conditions, carrier delays, and public holidays may affect delivery times, and we are not responsible for delays caused by these external factors.

5. Shipping Restrictions

Currently, we only ship to locations within the United States. If you require international shipping, please contact us at info@richmglasni.com for further assistance.

6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

7. Damaged or Lost Items

If you receive a damaged or defective item, or if your package is lost during transit, please contact us immediately. We will work with the carrier to resolve the issue and arrange for a replacement or a full refund at no additional cost to you.

8. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or issues caused by incorrect or incomplete address information. If you discover an error in your shipping address after placing the order, please contact us as soon as possible to make corrections.

9. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed of any updates.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at:
Rich M Glass NI
Website: www.richmglasni.com
Email: info@richmglasni.com
Phone: (858) 270-0632
Address: 2291 Caminito Preciosa Norte, La Jolla, California